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STONGATE LODGE

THANK YOU 

for booking with SoulStr you can find important information about your stay here: 

CHECK- IN AND CHECK-OUT 

Self check-in begins at 3 p.m.

No office needed for our contactless check-in. Just go straight to your room and enter with your door code.

 

Check-out is at 11:00 a.m. A simple "out" when you leave would be great, so we can let housekeepers get ahead today.

PARKING 

· Rooms 101-110: Parking in the back of the building, drive around back to the first lot on your left.
 

· Rooms 201-210: Parking and Room Access in Front, Ground Floor
 

· Rooms 301-310: Parking in Front, Take Stairs Up One Level for Room Access
 

· Bear's Den Apartment: Park in any spot in the front lot, but not under the awning. Your unit is to the left of the front office and is not marked with a number.

WIFI 

Wi-Fi name: Stonegate Guest

Password: Welcome123!

QUIET HOURS 

Please maintain a reasonable noise level (voices & T.V, etc) and respect quiet hours between 10pm and 8am. Thank you.

KEURIG COFFEE MAKER

We provide stellar coffee from a local coffee roaster, Rozark Hills. We use self-pack reusable K cups.

Directions: Remove the K cup. Take the top off by twisting the cap with the unlock icon to the white dot. Fill with coffee grounds. (Use the coffee measuring/dump spoon for no mess, and perfect strength.) Twist the lid back on, matching the locked icon to the white dot. The arrow on the K cup should be pointing back toward the Keurig and the two lock icons are in front. Dispose of used coffee grounds in the garbage, NOT THE SINK, please. :)

PLUMBING

Please do not flush any personal hygiene products other than toilet paper.  Our sweet old building's pipes will appreciate it. :)

TV

Log onto your personal streaming platforms to watch video content on the Roku TV or view free Roku options.

FIREPITS

Firepits are turned on by our handyman Friday and Saturday nights, from 7pm-10pm, and by special request any other day of the week.

PETS

Pets must use designated relief stations in the front, left of the property. Dispose of waste using provided poo bags. Pets are not allowed on beds and furniture.

Eureka Springs Guidebook 

BLUETOOTH SPEAKER

Use BlueTooth speakers in the pavilion/pool area to enjoy your own music. Sync with "PYLE USA"

TROLLEY

The TROLLEY stops right out front. We are stop, "BLUE#19." It runs every 30 minutes. You can buy your ticket from the driver for $7 cash. Please find more information at eurekatrolley.org

COMMUNICATION 

For all communication, be sure to message me through the Airbnb app.

DEHUMIDIFIER

If your machine shows code "FL", it is full. Please empty it if you desire a more dry environment.

If there's any reason we wouldn't get a five star review please give us an opportunity to fix it before your departure. Once again, thank you very much for choosing to stay with us at Stonegate Lodge!

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