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THE EXCHANGE

THANK YOU 

for booking with SoulStr you can find important information about your stay here: 

LOCATION

204 Exchange Street, Hot Springs, AR, 71901, US.

We are the red brick building located next to the free parking garage and a paid parking lot.

CHECK- IN AND CHECK-OUT 

Self check-in begins at 3 p.m.

No office needed for our contactless check-in. Just go straight to your room and enter with your door code.

Check out: A simple "OUT" is just fine!

PARKING 

There is a free parking garage next door. You can't enter between 10pm-6am but you can exit anytime.

 

Street parking is also available downtown and it's free after 5pm until the next morning. 

There are few paid parking lots also, one is next door and a couple are very close by on the main road.

WIFI 

Wi-Fi name: The Exchange Guest

Password: Hello123!

TV

Hulu Live subscription. Go to Hulu app and enjoy shows and live TV!

 Hot Springs Guidebook 

ICE MAKER & SPRING WATER MACHINE

There is an ice machine & Mountain Valley Spring Water dispenser located on the 2nd floor.

QUIET HOURS 

Please maintain a reasonable noise level (voices & T.V, etc) and respect quiet hours between 10pm and 8am. Thank you!

GUEST AMENITY CLOSET 

Located on the first floor to the back of the building. Your door code is also your code to get in the laundry. Iron/iron board is available here to borrow. If you need extra towels, toilet paper, or paper towels for your stay please help yourself. 

* TOILET PLUNGER/CLOG-We keep plungers in the laundry room.

TIPS

We love Susana and her housekeeping team and pay them well, but sometimes people still like to give extra. The link below is 100% for our staff.

LAUNDRY

Laundry room is located on the ground floor in the back of the building. You are welcome to use the washer/dryer from 4pm to 10pm. Please message us on the messaging platform you booked on to request an access code.

HEAT/AIR

The “mode” button changes the setting between heating, cooling, and fan. You can then press the up or down temperature button to your preference. The fan icon adjusts fan speed up or down. The units slowly turn on.

FIREPITS

* Turn the propane tank valve slowly to the fully open position, then press the external control knob and turn it slightly to the “on” direction, remember not to turn on the igniter at one blow. Hold it for 5 seconds so that the fuel gas will get to the ring burner and come out from the air holes on it.

* Start to turn the knob to the "on" position, you’ll hear a series of clicking noises, until lit. 

* Do not leave propane tank open and table lit unattended. 

*Turn off and cover after use.

If there's any reason you wouldn't have a 5 star stay please give us an opportunity to fix it before your departure. Once again, thank you very much for choosing to stay with us at 771 Park Avenue!

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