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THE PHENIX

THANK YOU 

for booking with SoulStr you can find important information about your stay here: 

DOOR CODE 

Sent to you in the first AIRBNB INBOX message immediately after booking. Your door code will access:

 

1. FRONT DOOR

 

2. YOUR ROOM

 

3. SUPPLY ROOM-LOBBY.

Guest luggage hold/ microwave/Ice & spring water room. This door is located opposite the lobby bathrooms. It is labeled "Supply Room".

 

4. GUEST LAUNDRY-4TH FLOOR

WIFI 

Wi-Fi NAME: Phenix guest

PASSWORD: Bangorphenix 

LAUNDRY 

The laundry room is located on the 4th floor at the end of the hall - exit right from the elevator. We don't provide detergent but there is a convenience store at 35 Main St called the Salty Brick Market where you can purchase. 

TV

If you want LIVE TV go to the HULU app on the tv and look on the left menu bar for live tv. 

TIPS

We love our housekeeping team and pay them well, but sometimes people still like to give extra. The link below is 100% for for our staff.

QUIET HOURS 

Please maintain a reasonable noise level (voices & T.V, etc) and respect quiet hours between 10pm and 8am. Thank you! 

CHECK- IN AND CHECK-OUT 

Self check-in begins at 3 PM. We don't mind early check-ins if room is ready. 
 

Check out is 11:00 AM. Send us a quick text to let us know you have checked out. A simple "OUT" text is just fine!

Bangor Guidebook 

COMMUNICATION 

We do all our communication here on the Airbnb inbox. Turn on your Airbnb notifications as we will send you more detailed check-in instruction 2 days before check-in. 

PARKING & TRANSIT 

There is NO onsite parking. Free street parking from 5pm - 8am Mon-Fri, and weekends. If it snows and they are plowing there is no overnight parking on the street and you will be towed. So then it's best to park at Pickering Square Garage.

 

Pickering Square Garage @ 100 Broad St. is the nearest public garage. About a 2-3 minute walk. It's $6 a day. Availability and pricing will vary for EVENTS/CONCERTS so check the garages website first. The garage is locked on SUNDAY so you will need to pick up the garage key card from the Lobby luggage room to enter and exit the garage on Sundays. We have two guest key cards so please bring it back right after you use it so the next guest can use it.

 

More parking information can be found on the downtown Bangor parking service website.

If there's any reason we wouldn't get a five star review please give us an opportunity to fix it before your departure. Once again, thank you very much for choosing to stay with us at The Phenix! 

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